Remote Work Opportunity: Grow Your Career from Home at PeopleBlue Virtual Assistants. We connect top Latin American talent with high-growth companies in the United States. We offer more than just a position; we provide a space where your personal, professional, and economic development truly matters. Whether you are looking for part-time or full-time roles, we have a place for you.
Role Overview
The Paralegal will be responsible for supporting our legal team in a wide range of legal and administrative duties such as contract management, organization and preparation of legal documents, client communication, case file management, collections, and assisting with billing and payment tracking. This role plays a crucial part in ensuring the efficiency, accuracy, and compliance of legal operations within the firm.
What We Offer
- 100% remote work to enjoy the flexibility and comfort of working from home.
- A people-centered culture that prioritizes balance, growth, and support.
- Competitive salary with annual reviews for adjustments.
- Paid vacation so that you can rest as well.
- Medical leave coverage (subject to case review).
- The chance to become part of a growing network of outstanding Latin American professionals making an impact globally.
Job Description:
- Execute outbound calls and written communications to collect overdue invoices and retained legal services.
- Establish and monitor payment plans for clients with outstanding balances, ensuring adherence to agreed terms.
- Review statements of account with attorneys to ensure billable hours or flat fees are accurate before initiating the collection process.
- Generate and analyze weekly accounts receivable reports to identify delinquency risks.
- Professionally address client concerns regarding billing, escalating complex cases to firm management when necessary.
- Maintain a detailed log of all collection interactions and updates in the CRM or accounting software.
Requirements:
- 2+ years of proven experience in B2B or B2C collections, ideally within a law firm or legal setting.
- Fluent in both English and Spanish (C1/C2). Ability to negotiate complex financial terms in English is vital.
- Familiarity with legal billing terminology (retainers, trust accounts, billing increments).
- Ability to handle objections from difficult clients while maintaining diplomacy and excellence in customer service.
- Proficiency in QuickBooks, Clio, MyCase, or similar legal management software.
- Intermediate/Advanced Microsoft Excel skills.
- Experience with CRMs (Salesforce, Zoho) and communication tools (Slack, Zoom).
PeopleBlue Recruitment Process
At PeopleBlue, we follow a structured process to ensure each candidate aligns with our clients' profiles and culture. Our steps include:
1. Initial HR Interview
We assess your general profile, experience, motivations, and availability.
2. Psychometric Assessment
We apply tests to understand your competencies, work style, and personality traits.
3. Employment Reference Check
We verify your experience with former employers or supervisors.
4. Operations Team Interview
We validate your technical skills, communication abilities, and English proficiency (if applicable).
5. Client Interview
We coordinate an interview with the hiring company.
6. Contract Signing
We formalize your onboarding as a Virtual Assistant.
