Remote Work Opportunity: Build Your Insurance Career from Home
At PeopleBlue Virtual Assistants, we connect top Latin American professionals with established insurance agencies and carriers across the United States. This is more than a remote position; it is a structured opportunity to grow within the U.S. insurance industry while working from home.
We are seeking a highly organized Licensed Insurance Operations Specialist located in El Salvador to support U.S.-based business operations, with a focus on Property & Casualty (P&C) and Health & Sickness support functions.
Role Objective
Manage operational processes, policy documentation, cross-functional coordination, and client communications. This position requires a proactive mindset, strong attention to detail, and the ability to work effectively in a remote environment. You will act as a key operational extension of licensed operations specialists and account managers, helping ensure efficiency, compliance, and high-quality customer experience.
Benefits & What We Offer
100% Remote Work
Work from home with flexibility and stability.
Professional Development
Gain exposure to U.S. insurance operations and structured remote workflows.
Competitive Compensation
Annual salary review and performance-based growth.
Paid Time Off
Vacation and medical leave coverage (case-based review).
Long-Term Stability
Be part of a growing network of LATAM insurance professionals serving U.S. clients.
Key Responsibilities: Policy Service, Client Support & Coordination
Insurance Policy Servicing
Support P&C and Health administration tasks, including renewals, endorsements, policies, quotes, and documentation organization.
Client Communication
Coordinate client and carrier communication via email and phone, provide status updates, and support follow-ups.
Scheduling & Calendar Management
Coordinate appointments, renewal calls, and internal meetings.
CRM & System Updates
Manage data entry, record-keeping, and CRM updates accurately.
Documentation & Claims Support
Assist in processing applications, onboarding documentation, organizing certificates of insurance, claims-related documentation, and compliance files.
Administrative & Operational Support
Maintain compliance with internal processes, confidentiality requirements, data entry, reporting, vendor coordination, and cross-departmental collaboration.
Essential Requirements: Insurance Knowledge & Remote Readiness
Insurance Experience (Mandatory)
Active Property & Casualty or Health & Sickness insurance license with at least 2 years of experience in the industry. Expertise with insurance concepts, policies, documentation, and related terminology.
Advanced English Proficiency (C1/C2)
Strong written and verbal communication skills.
Technical Proficiency
Microsoft Office / Google Workspace
CRM or AMS platforms (Salesforce, HubSpot, Zoho, Applied, AMS360)
Communication tools (Slack, Zoom, Teams, Meet)
Project management tools (Asana, Trello, or similar)
Analytical & Organizational Skills
Ability to prioritize, manage documentation accurately, and maintain compliance standards. Strong analytical, reporting, and problem-solving skills.
Remote Work Requirements
Private, noise-free workspace
Internet speed: 25–50 Mbps
Computer: Windows 10+ or updated macOS
Minimum 8 GB RAM
USB noise-canceling headset
PeopleBlue Recruitment Process: How to Join Our Insurance Team
At PeopleBlue, we follow a structured process to ensure each candidate aligns with our clients' profiles and culture. Our steps include:
1. Initial HR Interview
Profile validation, experience review, motivation, and availability.
2. Psychometric Evaluation
Competency, personality, and work-style analysis.
3. Employment Reference Check
Verification of prior insurance experience.
4. Operations Interview
Validation of insurance knowledge and English proficiency.
5. Client Interview
Direct meeting with the client.
6. Contract Signing
Formal onboarding as a PeopleBlue Administrative Assistant.